Report An Outage


There are several ways to let us know of a power outage.


 - The easiest way to report an outage is to use the free smarthub app on your android or iOS devices. Search the app store or google play for smarthub. You can also click the SmartHub link on the menu to the right and use the smarthub desktop version.


 - Outages can also be reported using our outage web form.  Click here to access the form.


 - Our automated phone system can enter outages for you.  Call 903-482-7111 and follow the prompts to enter your outage.


 - As always, call 903-482-7100 and speak to one of our Members Service Representatives, and they will be happy to enter an outage for you.


Check for known outages in your area, take a look at our outage map.  Click here to access the Map.

SmartHub/Pay Outage Street Lights Services Energy Efficiency Safety Zone